EHSS Customer Service Survey

This survey is designed to measure and improve our customer service efforts. If you have a safety issue you would like us to address, please send us an email: ehssweb@vt.edu

Environmental Health Safety Services (EHSS) aims to provide superior customer service to all its customers. Your feedback telling us how well we are meeting your needs and how we might improve our service is essential to our success in our efforts to better serve you. Please take a moment to respond to the questions below. Thank you for your time.

What was the Primary Service Provided?
What was the nature of your contact with EHSS?(Please select all that apply by holding the "Ctrl" key down and using your mouse to select each nature)

Staff was courteous.
Staff was helpful.
Staff provided complete and accurate information.  
Response was timely.
My overall experience was positive.
Overall, my expectations were met.
Please indicate the name(s) of any staff person that you would like to commend and why:
If you feel that we fell short in meeting your expectations, please describe the situation and the date of the incident.
As a result of your experience, what improvements can you recommend?
Comments:
You may remain anonymous but if you would like a follow-up or response to your survey, you MUST provide your name, phone number, and email address so that we will be able to contact you.
First Name: Last Name:
Phone Number: Email: